Some TC and SS, when they offer you and you accept on the orders paperwork they state: Notary Payment: “Your payment is typically issued within 35 days of signing and will be issued such date” or “Remainder: We pay the 1st Monday following 4 weeks from the signing date, as long as we have all of your updated paperwork on file” and they pay you on time, other companies pay in a week, others every two weeks, some in a month others take as long 90 or more days, it depends on wich SS or TC you are takings signings from them, so patient is a virtue, I’m always been paid does not matter how long it takes…
It’s wise to always remember to query if their payment interval is 35 days calendar days or 35 business days of the signing.
There is quite a gap of time between those two intervals . . .
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Having a payment issue with BBL as well! I have left 2 vm and sent 2 emails and no response. Their pay schedule states net 30. It has only been 40 days so far, however, I very much wish to be paid on time as do other signing agents. We as signing agents have to conduct ourselves with a high level of conduct and one of those is to be on time for signings and etc. Not sure if I should reach out to Title or email them first and state I will contact Title. I will also notify the BBB. Any thoughts?
Thanks everyone!
@shannonebrock FYI: For general future reference - in the event that you may need guidance with collection of Past Due funds - please reference this sagacious & effective process by @rparker :
Yes!! Problem with payment. Closed in Dec 22, no payment, no response to numerous call and invoicing.
Voicemail now full and not accepting messages.
@pescott33 Sorry to read about your non-payment direct experience with BBN.
Perchance did you see the post just above yours that contains the direct Notary Cafe url link for the Step-by-Step Guide for payment of Professional Signing Agent [PSA] fees for services successfully provided?
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Also, you may find it helpful to Search the plethora of threads (a GOLDMINE) within the Notary Cafe database. Access this database directly anytime via the Magnifying Glass. To be helpful, there is an image below to help you locate it as many members state that it’s quite difficult/nearly impossible to find.
Performed a cursory Search for you and there are 9 threads on this list:
https://forum.notarycafe.com/search?q=Bilingual%20Brothers
You may be able to find posts within those threads that reveal how to achieve payment.
Thanks for posting this. I’ve been sending emails with no response. I took everyone’s advice and emailed the Title company. Hopefully this works.
It’s very frustrating to know that Brother Bilingual has been paid and they make you beg for your agreed upon amount.
I contacted luis@bbnorders.com after not getting paid for some old orders, and no response from orders@bbnorders.com
To my surprise, Luis called me immediately and I received payment today for the orders.
I noticed a direct deposit form attached to the original order from them, so I filled that out and sent to them as well.
Luis called me from (480) 341-1493. The number on their website and signingorder was not receiving calls, which he said was an issue with their MagicJack phone system.
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They got me too 3 months late phone no. on SO says not ready for phone calls!!!?
Brothers is the only signing service I will NOT work with. They cut me fee in half for no reason and took months to pay me. I wasn’t stiffed but I wasn’t happy either. And, I ALWAYS collect. A word to the wise. . .
Been waiting since September 7th for payment. Spoke to Ely who promised payment would be mailed. Haven’t seen a dime yet. Keep on getting solicitations to do work. Phone numbers that I have for them as follows: 623-999-3550 626-242-5542.
Thanks for posting those phone numbers! I’ve been trying to get payment on an order I did with them in August. It’s been so frustrating since they don’t respond to emails and the only number I had for them doesn’t work. I will definitely be trying the ones listed here ASAP. They are already on my bad list, but I still want the money they owe.
Did you ever get paid. I’m still waiting!
i finaly got paid… yaay 7 months after 
I am going through it with them now trying to collect payment for a closing a did in Dec. '23.
Luis FINALLY got back to me today after I contacted the title company with “Allow my payment department to look into your request and review so this is resolved properly. You will receive a email in one to two days with a resolution.”
We’ll see…I told him my next step is my lawyer!
I have just dealt with this company. I did a signing for them at the end of March, with a net30 payment. They did NOT pay. After sending them several past due notices leaving messages with a response of “we will notify accounting”, who never got back to me.
So here is what I did
Monday, I sent Luis from BBN notice that If I didn’t receive confirmation of payment, I would notify the Title company.
Tuesday I emailed Title to see if they paid BBN - they had.
Wednesday I call Luis and he said it would be taken care of by the end of the day saying he “escalated the order”. He was so sorry, blamed some third party payment center.
On Thursday never heard so I sent one more past due notice.
Friday I sent an email to the Title company stating that BBN had not paid after they were paid and it would look bad on the Title Company for using this company. I also sent one final email to Luis stating I had contacted Title and if payment was not made, I would be contacting the Avondale Police fraud unit.
I immediately got a call from both Luis and Elias lOcegueda (the owner). They tried to give me an excuse that payment was processing (for months) but could pay me via Venmo, Cashap or Apple Pay. This is what I told them to do. I received payment 30 minutes later.
I hope this helps. I will not do business with the company again. They have an F rating with the BBB
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@sandrav341 Excellent work! 
Congratulations on selecting a payment method wherein you won’t need to wait for a determination whether the ‘check is good’ (or not).
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The process you’ve identified is similar to a successful, thorough Step-by-Step process found in this post by @rparker
Again, Excellent Work & Congratulations on successfully receiving payment for the professional services you successfully provided!
*It’s truly a very sad state of affairs that professional signing agents [PSAs] now find themselves having to chase payment from multiple longstanding non-payers, but ALSO having to do so with the newly hatched Signing Services [SSs] birthed from the ‘6-figure’ indoctrination program, which advances hype - selling the “sizzle,” but not the steak.
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BBN owes me $75 as well; from June 28, 2024.It was for a simple Power of Attorney form. When I call their number, no one ever answers and they don’t reply to emails.
It was for a construction worker from Arizona. I intend to visit his job-site and let him know that I will be garnisheeing his paycheck. Can I? No probably not. But they have lied to me, so paybacks are hell.
Mine is now 42 days past due [Did a survey for them on Sep 3 for $75.00]. Sent emails with no response. I finally ended up sending a text msg. got a response from Luis, asking for my CashApp/Venmo. I sent it. Then got an email [was CCd] that was sent to Elias, asking for an update. I replied to the email, telling them I need payment by end of the business day tomorrow [since its late in the evening]. Lets see how this goes…
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I, too, worked for BBN and haven’t been paid.
We notaries provide VITAL loan signing services for the general public, lenders, and title agencies. This is completely unacceptable.
I have invoiced them 3x and yet to have any response. I am going to contact both the lender and title agency for the service I provided 90 days ago to report the agency for nonpayment.