WARNING!!! RED FLAG HERE!!!CLOUD SIGNING NEEDS TO BE ACCOUNTABLE!!! I have done 21 signings for Cloud signing for the month of October, November and the beginning of December. When I read there payment policy it does say 30-60 so I patiently waited. I did email my invoices to Shelly Duggal 30 days after. Well it has been over 120 days and still NO PAYMENT. No response from my email invoices. Will not work for them again. PLEASE!!! Listen to this WARNING!!
What I dont understand is how are they getting away with this!! I will need to take them to small claims court. Any advice will be appreciated. Thank you
Christine Spicer
Contact Title companies involved and let them know they are dealing with [redacted - NC moderators] and it does reflect on them, too. And if they say they paid and itâs not their problem, you tell 'em youâll let everyone know that Title doesnât care if the notary gets paid by the SS THEY hired. And send invoice to Cloud as often as possible. Squeaky wheels get oiled. Small claims will get you a m/l worthless âjudgementââŠyou wonât be paid. They are getting away with it by simply moving on to the next notary.
Thank you. I did not know I can let the title company know. I am truly thankful for your advice.
I donât have a big enough platform to let other notaries know. But hopefully notaries are able to search on Notary Cafe to give them some kind of awareness on these signing services. Thank you Arichter greatly appreciated.
@christinespicer Sorry to read about your non-payment difficulties. Yes, @Arichter has provided you with sagacious information above. FYI: m/l = more or less
As you suggest above (see quote) ===>>> Wondering if you Searched the Notary Cafe GOLDMINE of a database prior to accepting the Signing Orders from this business entity.
See that youâre a new member, but an internet Search does provide results from this database . . .
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There is lots of information about this particular business entity available via Notary Cafe & itâs very insightful & helpful, too!
Itâs always wise to research & vet a new client prior to providing a definitive confirmation to them for your initial Signing Order for them. A great start of research would begin within the Notary Cafe forums Search Function.
A request has been submitted on numerous occasions [to BRIGHTEN the Magnifying Glass] over the years to the Notary Cafe Team Leads. That request has been reportedly passed onto the programmers of the site => that most members find it difficult/nearly impossible to locate the Search Function in order to access the wealth of information available within the database.
To be helpful, Iâve inserted an image for you & others [see below] to help members locate it to unlock the wisdom & knowledge of other members on the forums.
Accessing the database to locate info about potential clients has saved many of us an inordinate amount of time âchasingâ payments for Services professionally provided to potential non-payers . . .
CA. How sad! I got one that the Notary company Secured Signing went out of business and did not pay me for only one assignment, happy was only one! I was thinking of writing the Secretary of State of course in California and asking if there is any way they could do something about this. Title companies should use us directly instead of using Notary companies or at least be sure who they will use.
Christine I am so sorry to hear this. I am also dealing with this as well. I have contacted Cloud Signings repeatedly, via email, phone, and chat (on their website). I also contacted the mortgage company (it was a partial claim for a debt collection, so no title company or loan officer was provided on the paperwork), and they are currently looking into who contracted with Cloud Signings, as they let me know that they have their own notary company (JMA) who does their notary services. My last ditch effort will be to contact my legal team (Legal Shield) to send a demand letter. Iâll keep everyone posted!
UPDATE
I received a chat response from Cloud Signings. It stated, âYou need to email sduggal@cloudsignings.com an invoice, she will be in this weekend.â Not sure why I have to send an invoice when I was not instructed to do this before (through Singing Order), but if this will be the ticket, then I will do it.
I also talked with the mortgage company and they were more than happy to help I was bounced around a few times, but they did their best to get me to the right department to help me with this predicament. I asked them if they could let me know whether or not Cloud Signings was paid for this transaction. They are in the process of getting the message to their higher up team to see what they can find out for me. If they were paid, and I do not get an email response from sduggal@cloudsignings.com, I will contact Legal Shield.
Thank you for your replyâs. Update, Cloud Signing LLC has paid a small portion of what they owe me. There still is a balance. It would be nice if they can communicate better so Notaryâs will know what is going on. I will keep you posted.
I have not received payment from them for a Feb 21, 2024 signing. I quit messing with their excuses and called their client to make a complaint. I always note the signing agencyâs client with phone number, etc. in case this happens. Cloud Signings are not ethical!
I had to email them again for the 15th time to let them know I was going to contact the client, title company, and lender to let them know what kind of company they are and refer them here to let them know they are not paying their signing agents as well as contacting the Florida department of Financial and Business Professional Regulation to file a complaint. They finally replied that I could not contact the clients, Title, or Lender regarding fees paid. I most certainly will contact them not for the fee to be paid but to let them know how unethical this company is and make them aware. I think there are enough agents on here who have not been paid to convince them.
They are really bad and they expect you to work for peanuts. Be very cautious with them and with several companies associated with the Signing Order platform. Going back this company appears to black ball any signing agent who tries to negotiate a reasonable fee. This is considered slander and a prohibited personal action. So my friends stay away from certain companies and platforms. By exposing them in this forum it makes it better for all of us. Do the research before accepting an order. If the company has a bad review, are notoriously know for non payment for services rendered then simply stay away from them. Donât waste your time on drama queens. Enjoy life no need to be miserable especially if you deal with unethical behavior. Remember you are not the problem they are.
Agreed! Iâve black balled them myself. They emailed me threatening to sue me for slander because they read my post on this forum. I think the reason they paid up is because I stood my ground and didnât let them bully me, reminding them that what I wrote is truth and could not be considered slander and that, in this country, we still have the right to free speech. So many crooks and unethical tactics in way too many signing services/agencies. And unfortunately, after being called out enough times, some just change their company names to continue stealing from notaries in the field
I have had many positive experiences with other signing services using the Signing Order platform.
I have not been paid for a job I did in July.
I now have the docs for a job I did today.
Is it acceptable to hold these hostage until they pay me for July?