Notary Gadget issues

I am not able to import assignments/closings to Notary Gadget all day today. Anyone else having issues? i cannot reach their customer service either. i am snowballing here…yikes dont know how to fix this. its EXOS and other agencies. what do I do?

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@dburnett Good Morning! Have the technical difficulties resolved? :woman_shrugging:

As I utilize Notary Assist, no direct experience to be of support to you.

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In case the technical difficulties continue to persist, I’ve tagged a few Notary Cafe members who utilize Notary Gadget & may be able to extend a hand where possible . . .

@Bobby-CA
@novamobilenotaryservice
@royalsealnotary
@phillips.lisa82
@veronicafarber
@RJMandez

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:swan:

Sorry you’re having difficulties

Best to reach out to Steve Bjorkman, the owner.

He’s very responsive.

[email protected]

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If it’s a Signing Service that Notary Gadget doesn’t recognize, you may need to just enter it manually. I haven’t heard of EXOS and it is not listed on the Notary Gadget’s list of supported platforms.

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Something is wrong with it as I am having issues and another notary I know said the same thing. Hope its fixed soon but in the meantime, I’m just going to manually upload my jobs for the week.

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@dburnett It appears there is a consensus by others who utilize Notary Gadget that there are currently technical difficulties . . .

Please Review the recommendation above by @tiffany2

If you need a bit of guidance regarding the manual upload process, you’ll benefit by reaching out to her for assistance either through this thread or via a Direct Message [DM].

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:swan: