I accepted a signing for $90 from The Notary Ink for today. After my signing, I logged into Snapdocs to upload the ID and complete my order. I happened to notice that the fee was changed to $75. I politely asked them to honor the amount we agreed upon. This was their response:
“I am so sorry. We can’t. We don’t even make $90 on the order. They pay so little for sellers we don’t have any wiggle room. We are actually losing money on the deal by paying you $75. I am so sorry. And we pay Qualia $15 per order, Snapdocs get $10 per order. So once labor is factored in for employees who run the day-to-day, along with other expenses, we are literally losing money on everyone of these.” (comments from Kara and Jeremey)
Needless to say I will never work with them again. They obviously do not follow good business practices. It’s interesting that they felt I should follow through with all directions of the signing but they are exempt. Of course I did follow through because I have good work ethic.
I did several jobs in 2024 for them, all paid at the agreed fees. This is not my experience with them, I’d take any job they called me for based on my own experience.
That’s just me. It’s why I suggest to notaries they need to make their own determination about who to take jobs from.
Not several - there’s Unlimited Notary Ink and that threw me off, but the one job I did September 10 was paid September 24 last year. That’s my experience. I’d definitely work for them again.
I think frustration is that
(1) the agreed upon amount was changed after the notary accepted it
(2) The SS tried to justify that behavior by talking about their costs as if Notary costs have not gone up.
If I was treated that way, I would not work with them anymore either.
The irony is when we read: Notaries know your real worth, and you see the bulk of them taking as fast they can, signings of $20.00 not even over $65.00, and later complaining not getting paid after two months after they did a signing…