Oh, joy… I’m doing one for them today in less than an hour. Well, at least I know to get on their backs. Somehow I vetted them as being OK… *but now they’re not…NOT GOOD NEWS.
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It’s interesting that you’re having problems with them. I just received a payment on a closing I completed June 5th. I sent several invoices, and emails to them and got no response. I ended up writing to the title company letting them know this signing service was not paying their notaries. I immediately received an email from the CEO indicating he was behind in reading his emails and would get my payment out this morning, which he did. I just came from the bank after receiving the echeck.
I know we are not supposed to contact the title company and I was not looking to them for compensation, only to let them know that they should think twice before sending their work to this SS. It worked for me.