Call them … google them for tel numbers
report to signing order
Good luck
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I emailed them inquiring about payment too and I haven’t received a response yet. I’ve done quite a few signings with them. 2 are over 30 days and 1 over 40
I finally received payment. Thanks for the info
I have been working for ClearEdge for a while now. I was scheduled to do a signing for them and it was cancelled but no one ever told me. I had already prepped the documents. I called and wrote to them three times; no answer. I wrote one more time and told them I expect to get a printing fee. They ended up paying me $50.
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I had gotten an email from them about using their service so I decided to check for reviews. They have several negative complaints with the BBB. They responded to each directly on the BBB site, and some of the responses were really unprofessional and rude. I have decided to pass on joining this service.
You’re my hero. I can’t wait to try this!
I’ve had that happen to me before, too. I mean, the communication skills are severely lacking most of the time. Between signing services ignoring your emails, cancelling without telling you, or having a million extensions and answering none of them, it really makes you wonder…
Like, wtf? I’ve also had a signing service cancel a signing, tell me, and not tell the signer lol. So, then I get an upset signer calling me for some reason (since I had confirmed with them earlier in the week) asking where I am the day of the cancelled signing… Nice. I explained to her the situation and she was so confused and mad that the signing service/her lender didn’t bother telling her they cancelled her appointment. She asked for all their numbers and probably lit them up afterwards… rightfully so.
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I think they are a scam company
Hello and Happy New Year. Yes, that sounds like a good idea, maybe the title company might put some fire up under their feet to do the right thing…
What’s wrong with their website??? They need to fix that it’s wonky
They take forever to pay and they don’t like negotiating the fees. I chose to stop doing signings for them .
Can we just agree that most signing services are just terrible.
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Would you still work with them?
I contacted NEMA last week because they were out over 60 days on payment for a job I did for them in mid-December. I didn’t hear back from them, so today I called them (first number isn’t set up for voicemail so couldn’t leave a message; second listed number – the after-hours number – was able to leave a voicemail message) and also sent another follow-up email. I received an email reply very quickly, as follows:
Good afternoon,
We have been a victim of fraudulent activity, by a notary we hired, we are working with our financial institution and investigators to resolve this matter as quickly as possible.
We will start re-issuing checks by February 25th.
As we work hard to get accounts back on track, we are working to assure this person face criminal charges, and revoke notary commission.
Thank you for your patience.
I thanked them for responding quickly and for the update. I will see what happens after February 25th. This is the only signing order I’ve done for NEMA; they’re not one of my “regulars.” I’ll keep you all posted regarding payment so we’re up to date with responsiveness and payment history. I try never to burn bridges and always keep a positive relationship, since bad things like this can and do happen. I give companies the benefit of the doubt until they prove otherwise. Stay tuned.
I love this idea!! Thank you!!
Any update on this? Did you finally get paid?
Amy,
Yes, I did! I was paid exactly when promised, I deposited the check early this week, and I’ve had no issues with it being returned for NSF at this point. I have another job I did for AOE before I tried to collect this payment, and it’s now coming up on about 60 days out – so I’ll have to go through this process again, I’m sure. But I did get paid and I thanked him for following through when he said he would . . . he’s been really responsive to me throughout this entire process. I’ve been courteous and respectful with each interaction, and I think that helps. If the guy is having cash flow issues, getting upset and angry with him is not going to make the money flow any faster. I still want to get paid for the last job I did for him, so I’ll go through the same process, continue to be professional and courteous, and see what happens. I wish you the best on this one – seems like there are financial issues with this company, which is too bad. I’ve had good interactions with him on both jobs (when I had document questions) and he’s been great to work with.
Oops – seems I responded regarding AOE when you are asking about NEMA. YES, I did get paid by NEMA this week! I believe the checks are flowing again. It took a couple weeks longer than I expected, but I did get paid and I thanked them for following through.
Hopefully you will get your payment soon as well!
Thanks for the info on AOE… I’m still passing. This will be my first Saturday off for a while I am going to enjoy the day.
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NOt sure I understand. What do you mean by “do nothing?”