Confirming Before the documents are available

Notary Experiences
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I always confirm a signing when I receive the confirmation. The confirmation doesn’t always reflect what the paperwork says.

Today I showed for an appointment and the paperwork had signer and his wife.

His wife though is out of the country. He was surprised that the paperwork had her name on it - in community property states - that is required unless a spouse signs a waiver agreeing to be excluded. He said no one mentioned she’d be on the paperwork and she’s not a citizen is on a tourist Visa. (so the substitute 1099S was wrong.)

Called title. They didn’t realize she wasn’t in the country. Have to redraw the documents and go back this afternoon. Wife is going to sign RON documents from wherever she is.

Are we supposed to confirm twice now? I rarely have the time but in this instance - should I have re-confirmed when I printed the documents?

And I’m waiting for a printer cartridge so this is going to be OOKY.

I’m not sure how to avoid these problems without adding an additional confirmation call.

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My procedure:

  1. I receive confirmation sheet from hiring entity;
  2. I call listed/named signers and confirm:
    a. Names of signers who will be present at signing;
    b. Date and time of signing;
    c. Location of signing (including if there is a security gate that needs an access code);
    d. Verify that all signers have valid, government-issued photo ID (i.e. driver’s license or passport);
  3. Email hiring entity and advise appointment has been confirmed and ask when I may expect docs.

Always call and speak to signers or text or email and get confirmation. This morning, I accepted a signing through JOT for a signing tomorrow in Rocklin. I called borrowers and was informed they work in San Jose during the week. That would be a 2-1/2 hour drive one-way (on a good day). I notified escrow officer and JOT and signing was re-assigned per my request.

I repeat, for emphasis – ALWAYS communicate directly with signers to confirm appointment details.

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Very similar. I didn’t see her name until I got the documents. But it will work out.

Sometimes it’s Murphy’s Law whatever can happen will happen.

And then I shake the old cartridge and get another clear print out of it. So there’s ANOTHER THING. I’ve been getting rid of them too fast.

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I do as Yolicue…and you can still get blindsided. Had a Buyer & Seller pkg. where they only named the Buyer as 1 person. Turned out that there were 3 Buyers and 2 Sellers that had to sign. B was a woman & Dad was co-signing but Mom had a few to sign, too.

That was an extreme situation, but not putting names of all parties expected to be there is way-too-common…

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I went back with corrected docs and his wife signed via RON from overseas. A waiver. He signed on his 2nd wedding anniversary. He was a nice guy. Active military.

I’m starting to ask more when confirming. But there’s good news too.

I work for one escrow officer who knows the packages over 170 pages make me ask for more money. Her orders are starting to come with only print one copy we provided the signers copy electronically. Way cool.

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Still… nice only 1 print, but still a lot of table time. Does the math work?

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I can do this lender in my sleep it works for me.

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