Hello all, I am new to LSA. I have got my certification from NNA, and they only have 1 Loan sample. I would like to learn more about other samples, like HELOC, Reverse Mortgage, Refinance, etc.
Anywhere can I get those samples? And this is for Arizona. Thank you so much.
I can’t recall who but someone posted sample docs here in the not-so-distant past. Search up above and try to find them.
In my experience, FYI, most loan packages are very similar (purchase, refi, HELOC & reverse) with some additional docs here and there and the reverse, of course, having two mortgages and two notes.
Best of luck
@WheelEasy.Notary Excellent Question.
If you’d like to receive comprehensive information about all of those types of signings you referenced as well as key insights in how to own & operate your company within this business sector, you’ll be best served by investing in yourself & undergoing the Training & Certification via the Notary2Pro course.
My personal experience:
When I initially started performing this work, I successfully completed MULTIPLE training/certification programs including Notary2Pro& NNA and many others. I have extensive experience in skill sets that require certification and recurrent evaluation tests; i.e., I’ve maintained my Project Management Professional [PMP] certification for more than 20 years. So, I understand what it usually entails and the elements that should be included within a comprehensive training program.
Regarding the NNA training specifically, it’s lacking across multiple topics & categories. Many NNA “graduates” choose to take additional training courses elsewhere, because they sense they’re insufficiently prepared. Their primer has errors throughout. Their hotline is less than reliable for accurate responses.
In my experience with undergoing the multiple training programs for certified professional signing agent [PSA] certification, hands-down without question, Carol Ray’s Notary2Pro training programs are optimum in this industry. I’ve successfully completed ALL of the multiple training/certification programs that Carol offers through her company Notary2Pro. Her programs are thorough & detailed. These also prepare the business owner to operate a business. In addition, she offers Mentoring services. I found those to be excellent & INVALUABLE when I was initially starting out in this business sector. The prices are surprisingly reasonable. 
I’ve professionally compared the training/certification programs available at Notary2Pro with the others I’ve successfully completed. The ONLY training/certification program I recommend is Notary2Pro.
A list of companies that hire Notary2Pro graduates (with minimal or no experience) is provided to successful course graduates. => This list is pure GOLD! Study up, refresh your notes, & let Carol know when your initial few signings are scheduled. She is a wonderful mentor & can be on standby in case you encounter difficulties or have questions during your first few signings. She’s the Best! Her support will help you Build your Confidence in providing this service. 
In addition, Notary2Pro works diligently to keep this list up-to-date regarding vetting and viability. As we all know, some reliable clients can encounter financial difficulties and that, in turn, can negatively impact PSAs directly.
Of course, your best bet would be to visit their website at https://www.notary2pro.com/ , research, and make the choices appropriate for your situation. The training programs by Carol Ray are comprehensive & thorough. 
P.S. I receive no compensation or remuneration of any type or kind as a result of my first-hand experiential review above.
P.P.S. Unfortunately, Carol passed (February, 2022) from our earthly plane. I hope she Rests In Peace. I’m grateful to have made her acquaintance and studied under her tutelage.
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ADDITIONAL NOTE: Here are 2 separate threads (see direct url links below) that will serve you well. Read them carefully & take notes. There is pure gold within these words . . .
Thank you Linda. I will find it.
Please don’t make this complicated. Your job is to watch them sign (witness close), correctly notarize the legal docs and return a perfect set of signed and notarized documents to the Title company. All the other duties like appointment setting, driving, meeting a stranger, checking for mistakes, scanning, packaging and shipping are more important than Mansplaining a loan. If you do that consistently you will get plenty of assignments.
Thank you. And yes, I am not making it complicated, and I agree with you, it’s not our job to explain it, but at least I can mark where to sign etc by understanding the documents. Thank you for your advice.
Lenders and title companies do have the expectation that you can give a brief overview of what they are signing. When I started there was a cheat sheet on NNA that covered the standard documents that virtually every package has. On notarized documents I tell people they are agreeing with the document they are signing and they can take all the time they want to review it. (They should but few do.)
I did a closing recently on a Michigan property and there were some property tax forms I had never seen before so title sent me instructions I printed them, handed them to the signers with the form and simply told them I was not familiar with any property forms from Michigan so they should take all the time they needed and if they wanted to speak to title before following the instructions here’s the number.
You aren’t required to be expert. Just be honest. People value that more than anything. If you aren’t completely sure just say that and give them all the time they want to read what they are signing. It’s not mansplaining to be able to say “you are signing an affidavit of occupancy that states this is your primary residence and is not on the market at this time and won’t be for 12 months without the knowledge of the lender.”
Less isn’t more. It’s less. I can get through 170 pages in 45 minutes and if anyone ever tries to tell a lender or a title company they didn’t know what they were signing I can contradict that with confidence. Point and sign is not the reputation you want.
@WheelEasy.Notary FYI: There are many who are new to this business sector that visit the Notary Cafe forum & advance the premise you stated in your thread; you have a sense that you haven’t been fully prepared by the training you’ve received.
This has been seen repeatedly on the Notary Cafe forum over the many, many years (going on nearly 2 decades) I’ve provided these professional services.
Trust your gut. You’re correct. As others have stated before you, they need (and want) more comprehensive additional training before presenting themselves to Borrowers [BOs].
Reference my other post above for insightful guidance that will serve you well for many years.
I agree that point and sign is not a good way to go. Like you, I provide brief explanations of the documents as I present them and I’m gratified at the ratings I get and the kind remarks I hear from some of the better signing services about my demeanor while on site. To each, his/her own.
Yes, I agree with that also, at least provide brief explanations of what documents they are signing, not just pointing it out, thank you. I have that cheat sheet from NNA. That’s why I wanted to go through all the documents just to familiarize myself with them. thank you, Bobby.
Thank you. I agree with you. Great advice. Appreciate it.
You can find them on YouTube videos. There are plenty of videos posted by notaries that explain these documents.
If you’re new, point and sign is the only way to witness close a loan. 99% of all mistakes are missed signatures, easily prevented by focusing on your responsibility to obtain them. You’re not going to get a call from the Title Company for failing to explain the 1-4 family rider, you will if its not signed.
Many hours of research and preparation are involved to get you to the signers’ table so don’t think your signers are clueless. Remember the signers are strangers and they just want you in and out of their house as soon as possible.
I’ve closed thousands of loans in the last 28 years. I’ve also bought, refinanced, opened an equity line of credit, and bought half a dozen new cars. That means I can sit across a table and explain every document in that loan package if I care to, and I will if asked, but until you, the new loan signer, get to that point in your career, you do your job first.