Signing Order Profile Problems

Just last night I was alerted by a Title Company that my Background Check was out of date on Signing Order. I went in this morning and she was right. It showed an update form for 2/2026, but it showed an old background check which had expired a couple of years ago. As I reviewed my profile, I also noticed that my cell phone # for text messages had been changed. There were changes to my services as well. I am not a RON Notary as of yet as there is no use in this immediate area, but it had been applied to my profile. I immediately changed my password and repaired the profile. Has anyone else had any issue?

Wow….someone playing with your profile?? An owner of another site used to do that - his site is now defunct…imagine that.

I’d put SO on notice that you will not tolerate anyone making changes to, or interfering with, your profile. That should be your domain, not SO’s.

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I really do not know what happened. I have the phone # that was used to replace mine…I’m just leery of calling. I believe SO has been compromised, at least my profile. Everyone needs to change their password!

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I just emailed support, my credentials that are current and were uploaded till yesterday keep disappearing. I have entered and reentered a few times, but they keep disappearing. Not sure if there is an issue somewhere?

After entering your information do you save it? If you don’t it wont stay.

Yes. All credentials were literally there and fine until a couple of days ago. I had to email customer service, who ended up having to add back on from their end. It still has an alert that credentials aren’t there when I sign on, and I have not received any texts for any signings from them since this problem started. They have assured me it’s fine and is not a problem, but I am not completely convinced.

Companies on signing order want people with experence.