Snapdoc background check

Looking For Advice
1

Hello, my name is Rachelle, and Snapdoc keeps rejecting my background check. It says it requires what was checked to be listed. However, when I contact the state, they tell me that only if there was an issue would there be a list

My FBI criminal history record check says a record check was conducted for the person below. There are no convictions on file for this applicant number
reason fingerprint:-121 08

My BCI criminal history record check says a record check was conducted for the person below. There are no convictions on file for this applicant number
, reason fingerprint: -147 022

How do I handle this? BTW, they keep sending me assignments that I cannot accept.

any help will be appreciated

2

Not sure I understand the issue. SnapDocs only accepts background checks done thru NNA (who contracts with BackgroundsOnline). What is “BCI criminal history”… that could be the problem.
Note that you do NOT need to be or pay for NNA membership to get the background report.

3

Who did your background check? In 5 years my NNA background check has never been rejected by anyone. Get one from NNA.

4

Thank you I am a member of NNA

5

Is that where you got the background check?

6

@Arichter Valid Statement! :white_check_mark:

:swan: