Calling the Loan Officer Before Beginning - Is that a thing now?

I had never seen this special instruction. EVER. I’m deaf. Phone calls go through my hearing aids. I don’t use speaker phone because of that.

I think I’ll call from the car before I go in. Because the instructions list two other alternate contacts if the LO doesn’t answer. Really?

When did things decide to get weird.

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Turns out the loan officer just wanted to know that I was going to make the appointment and knew that he was available. If anything came up with the table we communicated via text before I arrive and everything‘s fine. It’s actually good to know that loan officer will answer the phone if you need them to.

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That’s great! I LOVE, LOVE LOVE when they provide a direct number to the loan officer in case the signers have questions at the signing table, especially if signing is being done after hours. Nothing more stressful than having borrowers with questions and no one is answering the phone when we call.

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