I am so tired of all the $40 offers they keep sending out and my phone blowing up with texts everyday. I told them to close my account and I stopped all texts and emails. They are horrible now. They stopped sending out Confirmation Emails when they book you so if you didn’t see the tiny print saying you got it after clicking on their tiny accept message you have no clue you have a signing unless you go onto their website to check now. I asked about it they said its a glitch. then there is NO ONE To ask questions to no one answers anything. I had a wrong address signing I told them I wasn’t going to do it at a different address that day and they asked why I didn’t go to the address posted. Good Riddens.
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I get wrong addresses and wrong phone numbers from companies not named “Mortgage Connect” (I moved their notices to a secondary email folder that doesn’t “ping” me when I get a notification from them). I’m tired of them bombarding me with a lot of useless offers all day long that there’s no way I would accept. My intent is to check their offers daily just to keep track of what their offers are, in the unlikely event that they actually improve them to the point that they’re acceptable.
Assuming that you do get a correct phone number where you can speak to someone, always confirm the address with them before going there.
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That’s just not my experience. I did 15 last month and a half dozen in November.
I don’t do any of them for their original fee. But the local jobs - someone takes cheaper than I will and the long distance ones - not as much competition as many notaries in this area aren’t traveling.
In October MC was 25% of my revenue. I find the closers answer email but surge next day because they are Eastern time and I am Pacific.
Sorry your experience is negative.
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How do they go past due? I’ve never experienced that. Did you wait the full 72 hours before submitting the online invoice?
I guess I just found the sweet spot of what they’ll pay because I work for them all the time. The invoice system can be tedious, but I’ve never seen a late payment. That’s weird.
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Thanks for your reply - I had two tabs open for different forums and replied to the wrong forum. I’m referring to a different company. I’ll be deleting my prior comment.
Side note - glad Mortgage Connect is working out for you!
Wow!! Sorry you have so much difficulty with them. Not my experience! They work well with me! I work with them in my area of SE Texas, doing Cash Outs that require a title or atty office. They call me to book and know my fee is $2xx.00. I often don’t get many of the loan mods the app send out at $40, I do counter for $65 sometimes I get them, but not always because someone in my area accepts the $40. I wait the 72hrs to post my invoice online and pay is the next Friday. I have had doc issues but always able to reach SOMEBODY that can help & get the issue resolved, correct or rescheduled!
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Ironically, I was just talking about them with another notary yesterday. She thought I had severed our business relationship. I believe that someone is grabbing the low offers in my area or countering less than I am and that is fine. When they are desperate, the call me. Most orders I see are about an hour away in congested areas and major detours for road projects. I gave their texts the “silent” ring tone and their emails go to my “other” inbox so I am not constantly bombarded with their ridiculous offers. At this point, I don’t do much for them anymore but I am not quite ready to terminate the relationship, especially since Townsgate is more receptive of my counter offers.
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