I was assigned a signing yesterday from Notary cloud services when i called the borrower he had no clue what i was talking about, the borrower said that they talked about loans and what not but never applied never signed papers nothing, so i called the loan coordinator and they said they will get back to me never did. I’m completely lost on what was going on. does anyone have any experience dealing with notary cloud services?, Has anyone had this happen to them? this does not effect me in anyway right because i didn’t go to the borrower nor printed any documents.
For openers…they are VERY slow pay…months…and if you don’t harass 'em daily, that could be NO pay.
Notary Cloud IS an ‘SS’ for Village Capital, the Lender.
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Good to know-thanks!
I’ve completed a few signings for them. They’ve always been very responsive and have paid on time. They always inquire what my fees are and have paid according.
My experience was similar. The communication was slacking until I sent my invoice. I just tried to remain as professional with appropriate documentation. They may offer again, they may not. I’m just adding it to LessonsLearned tab. Its a teachable moment. Thanks for sharing your experience.