What do y’all do when the SS or Title says they have already sent the signer a copy of the paperwork and to only print one copy for wet signature? Do you print one and go about life? Or do you still print 2 copies?
1 Like
My SOP used to be that I would still print a copy of the CD to leave with them - in the event it was a refi, I would print out enough copies so each party in interest got two copies. At least I knew I left them with pertinent loan info and the required RTC forms.
JMO
1 Like
@chandie.kent 
Excellent Question!
Some signer(s) are ‘old school’ & state that anything they sign - they’ll need a hard copy of for their files. Others are Great with just the digital version. 
Regarding my direct experience, over the years I’ve only interfaced with ONE business entity (a Signing Service) that advises they’ve provided an electronic/digital copy of the document package to the signer(s). As noted within their Instruction Packet, they advise to print only 1 copy.
Unfortunately, their Fees generally fall within the Low-Ball Fee category and thus haven’t found it necessary to make a specific determination in that regard.
If that scenario ever successfully arises, I’d make the conjecture that the signer(s) would probably benefit from receiving copies of the critical documents within the package & provide those in hard copy. Of course, I’d reach out and query them directly to ensure that their needs are met.
There are myriad reasons that printing out two full sets would be beneficial. Here are 2 for starters:
- The signer(s) have a copy for their records to reference the key elements
- In the event an error is made, you have on-hand a ‘backup’ copy/duplicate to swap it out
1 Like
Yes, having an on-hand backup copy does come in handy from time to time, but to print out a complete package just so you can have a spare copy of the signature page of critical documents seems like a bit of overkill. Other than the Deed of Trust and the Note, which other documents do they really not let you line out and correct? That said, I am often asked by the borrower if they receive a copy of what they are signing. I point to the Borrower copy in a manila envelope on the table and let them know that it’s theirs to keep. I think it helps to keep the signing moving along, without them taking time to read what they are signing.
1 Like
@steves11 Yes, I’m often queried about that as well.
1 Like
Thank you everyone for sharing your experience and thoughts . When this has come up before I have printed a second copy for the signers despite the instructions. The fee for this signing is lower than I normally like but it is very close to home so thats something I factored in when accepting it . They are paying $150 for this signing. Like I said I normally print two copies , but have considered not printing a second set this time. As mentioned it is always nice to have a backup copy in case there is an error made and switching out the page is a convenient swap, but of course there always is the cross out and initial.
I appreciate the insight of everyone , thank you .
2 Likes
If one has been sent to the signers I only print one. I may print an extra notarization page or an extra signature page for the documents that cannot be corrected the W9 and 4506-T. When only one copy is required I open the meeting by saying this is the only copy let’s be really careful.
1 Like
@chandie.kent Thank You for the query!
Also, 
Appreciate your efforts identifying the ‘thought process’ regarding this scenario.
Most PSAs are very detail-oriented & would prefer to submit an error-free package, so it can present a bit of a debacle if the Professional Signing Agent [PSA] is working with a ‘careless’ signer; however, as you succinctly highlighted - “there always is the cross out and initial.”
Just another ‘Case in Point’ it’s never a dull moment for PSAs! 
It is rare to be asked to print only one copy but I like to print a mini package just in case. Not all Borrowers have the ability to print out a hard copy. My mini package has the CD, Deed, Note, ALTA, first payment letter, wiring instructions if they need it, and any recordable documents. This is good as a backup if there is an error.
2 Likes
I’m curious how you select and sort for printing the documents you listed. Any method I envision requires a lot of time and effort. What’s your secret?
There are certain documents where cross outs aren’t always accepted…such as the Note and Deed of Trust. Some lenders are really really picky about those documents.
@chandie.kent, in my experience working with Quicken Loans, their standard operating procedure typically involves requesting that only one complete set of the loan documents be printed for use during the loan signing appointment. While adhering to their instructions regarding the main loan package, I make it a point to always print the necessary quantity of “Right to Cancel” forms, ensuring that the borrower(s) receive the required documentation as mandated.
That’s an interesting question, in that the more you print, the more it costs you. On the other hand, it’s always handy to have extra copies of critical documents if the signer messes up and signs in the wrong place or enters the wrong date (or enters a date where it doesn’t ask for one), or whatever mistake. Also, some lenders already have copies of everything already built into the package, so it’s always good to print one full copy first and go through it to make sure that there isn’t already a 2nd copy for the borrower in there, before you print a second copy.
I would print two unless the instructions say otherwise.
A couple SS said ask the signer if they would accept a digital copy. I have done that a couple times the signer agreed to receive a copy that way.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.