@vsilveira Welcome! Yes, it can be quite discouraging . . .
There is a great deal of insightful & helpful information found in the Notary Cafe database => It’s truly a GOLDMINE. Here are a few threads specific to your query:
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It’s always wise to research & vet a new client prior to providing a definitive confirmation to them for your initial Signing Order for them. A great start of research would begin within the Notary Cafe forums Search Function.
Many members find it difficult/nearly impossible to locate the Search Function in order to access the wealth of info available within the database.
To be helpful, I’ve inserted an image for you & others [see below] to help members locate it to unlock the wisdom & knowledge of other members on the forums.
Accessing the database to locate info about potential clients has saved many of us an inordinate amount of time ‘chasing’ payments for Services professionally provided to potential non-payers . . .