Successful Signings Still Not Paying

Beware, Successful Signings is still not paying even when they go thru Snap Docs. I have sent multiple emails and and getting these responses.

I’m truly sorry this has taken so long. I take full responsibility for the fact that you’re still waiting to be paid. The business grew faster than I was prepared for, and I got in over my head. That’s on me, and I should have handled things differently. I’m genuinely sorry for putting you in this position, and I’m committed to making it right.

I replied that In Wisconsin Theft of Services:

Penalties

Class A Misdemeanor: For values under $500, carrying up to 9 months in jail and fines up to $10,000.

Response: As soon as the money is available it will be deposited to you. We in no way intend to withhold funds from anyone. We wish we could pay you double for your experience. We are struggling in a situation we never expected with the company. You will have payment asap.

Thank you for the opportunity to make this a Successful Signing!

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WHAT??? They can’t pay you because “The business grew faster than I was prepared for …” and “As soon as the money is available …”

That tells me Successful Signings is very busy. They have a lot of business. Why isn’t the money available? Rather than having plenty of working capital to pay notaries for their services, it would appear that company is spending the funds they receive from their clients on themselves. Not good. Poor management. Poor business sense. Poor public relations (as their no/slow pay schedule is posted all over social media and their clients the title companies are probably being notified by the NSAs). Given all this, just how long do they expect to stay in business?

They’re in my area. Glad I never worked with them – they never accepted my professional fees when I countered their offers.

From the California Department of Real Estate website:

License Type:
SALESPERSON

Name:
Hernandez, Chenelle C

Mailing Address:
915 HIGHLAND POINTE DRIVE
250
ROSEVILLE, CA 95678

License ID:
02189253

Expiration Date:
07/26/30

License Status:
LICENSED NBA

Salesperson License Issued:
07/27/22

Former Name(s):
NO FORMER NAMES

Responsible Broker:
NO CURRENT RESPONSIBLE BROKER

Former Responsible Broker:
License ID: 02015663
NR Sadek Real Estate, Inc.
From 09/08/2022 to 02/21/2023

Comment:
NO DISCIPLINARY ACTION

NO OTHER PUBLIC COMMENTS

>>>> Public information request complete <<<<

(same address as Successful Signings)

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@yolicue My direct experience mirrors yours . .

  • Never worked with them

  • Never Accepted my Professional Fees when I proffered a counteroffer


:swan:

I don’t understand how “too much” business means that you can’t pay your notaries. Can someone please explain to me how that works?

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I managed to find the escrow agent and she says they paid Successful 2 months ago. If I am going to be out $160 I am going to do everything I can to cause problems for them. I told Escrow this is the kind of company you are dealing with.

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I can only guess that they pay themselves the money that is supposed to be paid to notaries. That’s the kind of practice that gives our entire industry a bad reputation.

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Steves11,

Could it be that the fees they charge their customers are to low??? I’ve never understood the saying “I’ll pay you less and you can make it up on the volume”. If a business looses $1 per job so they get 100,000 jobs did they loose $100,000 on the volume?

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You’re right. It makes no sense at all to subscribe to that philosophy. My motto is “Work smarter, not harder”.

Did a job June 9 that was paid September 12. And 90 days is too long.

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@DebSmith4759 :white_check_mark:


:swan:

What should be understood when doing business with signing services:

Regulation and Financial Requirements for Signing Services

Signing services — companies that act as middlemen between title/lenders and notary signing agents — are not uniformly regulated. Their oversight depends on the state in which they operate and the type of work they perform.

1. Lack of Federal Regulation
There is no single federal law that governs signing services nationwide. This means that some services may operate with minimal oversight, especially if they are small, local, or in states with less stringent requirements www.closewise.comwww.closewise.com+1.

In such cases, they may not be required to hold cash reserves for nonpayment, and there may be no bond requirement.

2. State-Level Regulation
Many states regulate signing services through title company licensing laws or notary signing agent rules. For example:

  • In Florida, signing services that work with title companies must comply with the Florida Real Estate Commission and Florida Department of State – Division of Corporations rules.

  • Some states require signing services to be licensed as title companies or escrow agents, which can trigger bonding and reserve requirements.

  • Others may only regulate the notary signing agents themselves, leaving the service provider’s financial obligations to the title/lender.

3. Bonding and Cash Reserves

  • Bonding: Some states or lenders require signing services to post a bond (often a surety bond) to protect against nonpayment. This is more common in states with strict title company oversight.

  • Cash Reserves: Certain states or lenders may require signing services to maintain a fixed amount of cash in an escrow or holding account to cover potential nonpayment. This is typically a lender or title company policy rather than a state law, but it can be a contractual requirement.

4. Industry Practices
Even in states without explicit bonding or reserve laws, many signing services maintain their own financial safeguards — such as holding funds in escrow accounts or requiring clients to pay upfront — to protect against nonpayment www.closewise.comwww.closewise.com+1. This is often driven by lender requirements rather than state law.

Key Takeaway

  • Unregulated or lightly regulated signing services may not have bond or reserve requirements, but this varies by state and client agreement.

  • State laws and lender policies are the main drivers of bonding and reserve requirements.

  • If you are a signing agent or a title/lender, always check the specific state’s regulations and the contractual terms with your service provider to understand financial protections.

If you need to ensure compliance, verify the signing service’s licensing status with your state’s real estate or notary commission, and confirm whether they meet any lender-specific financial requirements. User of signing services be aware…

Allehluia I just got paid! I kept putting comments on Snapdocs every day and she sent payment thru Venmo. Their terms are: We issue all payments net 60, if title company has been received from the title company. I posted that and stated they are in default. It worked. I will NOT be working for them every again. I have a list of companies that don’t pay and that I won’t work with. Prestige and Accredited are on that list. I refuse to chase my pay check.

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@DebSmith4759 :sparkles: Excellent business decision :sparkles:


:swan:

I’m sorry you’re having to chase payment for work you completed. Your frustration is understandable, and sharing a documented experience can help other notaries make informed decisions.

One suggestion, offered with your protection in mind: please err on the side of caution when posting publicly about criminal charges or jail time. An overdue invoice does not automatically establish theft, even when the company acknowledges that payment is outstanding.

Since you mentioned Wisconsin, these are some provisions worth looking up:

• Wisconsin Stat. § 939.51(3)(a) establishes a maximum penalty of a $10,000 fine, nine months’ imprisonment, or both for a Class A misdemeanor. However, those penalties apply only when the conduct actually meets the requirements of a qualifying criminal offense.

• Wisconsin Stat. § 943.21 addresses nonpayment in specified settings, including hotels, restaurants, recreational attractions, and taxicabs. Its relevant Class A misdemeanor threshold is $2,500 or less—not a general $500 cutoff. It does not automatically cover unpaid notary assignments. Wisconsin Stat. § 943.20(1)(d), addressing theft by fraud, requires intentional deception and fraudulent intent; simply having an overdue invoice does not establish those elements.

• Wisconsin Stat. § 427.104 addresses prohibited collection practices for covered consumer debts. Subsections (1)(b), (g)–(i), and (j) address threats of criminal prosecution, threatening or harassing communications, and attempts to enforce rights the collector knows or should know do not exist. However, this appears to be an invoice owed by a business, so those consumer protections should not automatically be assumed to govern this situation.

• Wisconsin Stat. § 799.01(1)(d) provides a civil small-claims route for qualifying money claims of $10,000 or less as of October 2026. Under 2025 Wisconsin Act 105, that limit increases to $15,000 beginning January 1, 2027. Whether Wisconsin is the proper place to file depends on the parties, agreement, and circumstances.

A practical next step would be a written payment demand identifying the assignment, agreed fee, due date, remaining balance, and a reasonable response deadline, while preserving the confirmation, invoice, and emails.

For the public warning, I would stay with those documented facts and the company’s accurately quoted responses. Before asserting that a crime occurred, consider having an attorney confirm that the particular law applies.

You can be firm about collecting what you are owed while protecting yourself through careful wording. I hope you receive payment soon—you shouldn’t have to spend this much time following up.

If you are not aware, bill collecting comes with laws in every State. It is VERY easy to violate laws in a State when bill collecting as a small business owner. So just posting this to help you not cross any lines. The way you respond or what you say can actually be used against you since there are laws in place on how bill collections can be done. You may want to just do a full run down of what you can and cannot do in Wisconsin to collect debt.

H DebSmith4759,

I’m a California Notary Public, and I’m still dealing with ongoing payment issues with this company. After contacting the Title/Escrow Officers directly, I finally received payment, only to discover that I was shorted $110.

The entire experience has been incredibly frustrating and disappointing, especially as an independent notary business owner. I would love the opportunity to discuss this further with you and share my experience.

Thanks,
JJR

@DebSmith4759 Did you see the query in the post above to you?

@canotaryjjr Have you Reviewed these 27 other Notary Cafe threads?


:swan:

Sorry you had that experience. You can contact me anytime debsmith4759@gmail.com.

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This is why I’m very slow to respond to companies I’ve never worked with and keep my portfolio with those I know and trust. Although, even that isn’t always full proof, but better odds of getting paid for my time and work. It’s hard to believe people request a service that helps them get paid, yet choose to cut their own throats in the process. Especially with social media and such, the word gets out even faster and soon nobody to trust.. Thank you for sharing your experience. This platform has saved me from getting burned again. Although, it has happened to me too…

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I completed one signing for them 90 days ago and am still getting the run around. This was from them on Oct 5th:

You have waited patiently and kindly.

We sincerely apologize for the delay

The Relay bank will deposit directly into your account within 3 business days.

If you do not see it please let us know

We are truly grateful for everything you do and are working on the system to prevent future delays.

Relay Team

Accounting Dept.

Successful Signings

accounting@mysuccessfulsignings.com

@AJMallory Hopefully this data contributed by @yolicue will prove helpful in your endeavors to receive the remuneration you earned by successfully completing the Signing Order [SO] for this business entity.


:swan:

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