Waring to all Singing agents, Unlimited Ink/Notary stars…STAY FAR AWAY….I just deleted my account after doing 45 signings for them, none of which was paid before 60 DAYS!!! If you get an order request from these people, dont walk away RUN, You have been warned….Below is my response to the email they sent after I dumped them like a bad first date…
“Your Account has been Deleted
A final word from our team:
We’re sorry to see you leave our online community. But before you go, if there is anything we can do to improve your experience with our website, please let us know by replying to this email.
We care very much about your membership and participation on our site. If you truly do not want to stay with us, then there is nothing else you need to do. Your account has been removed from our site.
But, if you would like to give us another chance (and we really hope you do), then please reply to this email and let us know what we can do to accommodate your needs. We’ll do everything we can to make our site better for you.,”
Here was my response,
There are several reasons why I will no longer work with your company. Now before I share the negatives, I will say that I do appreciate and see value in all of the training material and the time spent on training for new notaries…
Now the reality of why I refuse to work with your company ever again.
1-Net 60 payments,
Unacceptable, and unsustainable!!! You would be well advised to start paying in a timely fashion, IE 7-14 days. I know for a fact that you get paid up front from the title co in most cases…I cannot afford to wait 60 days for a paycheck, not only is it greedy, but you’re building your business off of the backs of all SAs and forcing us to starve while you pay us in 2 months…You say that you are a company built by notaries for notaries, if that was the case then you would pay us in a timely fashion and quickly so we can go out and do more closings…
2-Greed,
The fees you offer are INSULTING to any signing agent with any type of experience.
For example, 75 for a refi???, 95 for reverse???, when you send these fees over you are not only insulting all of us but stating that you do not care about our time and our services, and showing us how greedy you really are…especially when we see a $300.00 or more fee on the settlement statement…
3-To complex-
When sending over an order once accepted you send out way too many emails, way too many phone calls with contradicting and conflicting information. Your back office speaks terrible English and I simply get stressed out when working with your team.
4-Travel distance to your clients for drop off-
I am a notary signing agent not a courier, I refuse to drop at title over an hour away from the closing location and my service area, you take a terrible paying offer and turn it into an all day adventure to drop at title, this shows us again that you simply do not care about our time, it cost money to drive 2 hours round trip to drop at title, takes time away from being able to close other deals, and to make anyone wait 60 days for payment is just WRONG!!!.
5-Your business model is simply unsustainable for anyone to succeed at..
I do not know where you guys went to business school, but as a business owner I have never heard, or been taught that prolonging payment to your contractors is a great way to do business…