My experience with Go Green Notaries was extremely disappointing.
They were unprofessional in their communication and, in my opinion, did not treat their notaries with respect. The compensation offered was consistently very low, and I felt taken advantage of rather than valued.
Before traveling to the closing, I specifically informed them that I had not been able to confirm with the signer. I was reassured that the signer had selected the appointment time and that we would be paid for the closing. After arriving, I discovered the address provided was incorrect. I knocked on doors and eventually located the correct address, but the signer was not home. Despite this, I was removed from the assignment and they refused to pay both the notary and witness fees.
It’s also worth noting that their website does not allow public reviews, which makes it difficult for notaries to share honest feedback. Based on my experience, I would strongly advise other notaries to proceed with caution or look elsewhere.
Whenever I encounter a signing where I am unable to contact the signers for confirmation, I email hiring entity to inform them and ask if they have any additional contact info. I then ask if they want me to proceed to signing as scheduled and, if so, do they agree to paying my FULL fee regardless of signers’ availability or willingness to sign. They usually immediately agree, (always) in writing. But you’d be surprised how quickly those signers usually respond.
They will ALWAYS tell you to proceed, whether you can contact the signers or not. Agreeing to pay full fee for a no-sign is another story. Fortunately, this doesn’t occur often enough to make it a major problem, but it is one of those little details that seems to fall between the cracks as far as ever having a universal resolution to it that would make signing agents happy.
That’s exactly what I did after. I finally locate the correct address and spoke to a neighbor and they said she had been gone and they hadn’t seen her in all day. The SIGNING company agreed to pay me the full fee that it wouldn’t be a problem and then they removed me from the order completely so I had no way of even contacting them regarding the order, completely unprofessional
I have a question regarding the idea of “everything in writing.” I completed two signings for Cloud Signings, and all terms were clearly documented in writing, including the extended payment timeline and the requirement that I submit an invoice after the signings were completed. I complied with all of those requirements.
On the date payment was due, no payment was received. When I attempted to follow up, I discovered—via a recorded message—that the company had filed for bankruptcy. I was not notified of this filing in advance, nor was I paid for the completed work.
After reaching out to every available contact and email address I could find, I have come to accept that I may not be paid. Given these circumstances, what would you do in this situation?