Hi, I have done many, many Loan Mods for @360, and I have never had any problems with payment. They do pay within 30 days, but I have never had any issues with payment from them.
1 Like
I did do a loan modification I believe at the end of June and my payment was timely—direct deposit.
2 Likes
@yournotary2 Looking forward to your return to this thread letting us know if you received your remuneration & the insights provided were helpful
Thanks!
1 Like
Yep! If replacing a notary is easy, the deadbeat SS has more leverage. If replacing a notary means losing coverage in an area nobody else wants to service, the relationship can be very different.
2 Likes
You must submit an invoice for every closing. I close ALOT of their loan mods and have absolutely no issues with payments.
They have paid me on time since they started doing ACH payments. Watch your bank, that payment sneeks in fast.
1 Like
Not trying to single you out, but context matters here. As I said earlier: If replacing a notary is easy, a SS has more leverage. If replacing a notary means losing coverage in an area nobody else wants to service, the relationship can be very different. So I’m curious — what areas and distances do you cover, and are there any access or logistical factors (rural, mountain, off-road, weather, limited notary pool, etc.) that make you harder to replace?
You are “Not trying to single out who?”
I replied specifically to you, mobilenotaryinohio (your screen name to the right in my post).
I am not sure why you singled me out. All I did was answer another notaries issue of non-payment from 360. All I said is “you have to submit an invoice for each signing” How does that allow you to single me out? No matter what you defense is, it is clear that I will NEVER answer another notaries issue in this forum. Thanks for nothing.
The original poster, yournotary2, said: “I have done about 4 Loan Mods for them over 45 days ago now. I email them daily about payment they never answer any emails.”
You wrote: “I close ALOT of their loan mods and have absolutely no issues with payments.”
You weren’t the only notary who posted a clean payment experience with this company. There was no specific reason I picked you over anyone else who said the same thing — I could’ve just as easily flipped a coin in my head between the few positive replies. I was curious why the company would pay some notaries reliably and not others, and yours was the one I happened to ask.
Nothing personal in it.
1 Like
Doesn’t not paying you according to their stated terms show their real character and is also unprofessional? While I agree that pestering them daily is a waste of time, it bothers me that you seem to put them on a higher pedestal than the notary. Being “professional” means performing the work that you contracted to do and getting paid within the stated terms. Assuming that you did your work professionally, then it is THEM who is being unprofessional by not paying you.
1 Like
I will attempt to submit invoices as well and see if there is any progress. I wouldn’t think they would need that though since they are the ones that started Direct Deposit. I don’t need to send invoice’s to SS’s on other platforms that offer signings but Im happy to send them invoices for the services they setup and offered payment for through the platform they operate.
Good Morning!
So I received a very very vague response today in regards to non-payment. I have been given 3 different email addresses now to send a email to about not receiving payment so I sent a message with invoices attached to all the email addresses that they provided me and was told they will get back to me with an update in a few business days. Im happy to at least receive some form of response, although it seems they may be not be totally clear on their own payment contacts and processes. Regardless of payments I wouldn’t do any work with them again, No one should need to bother any service to get paid they are the ones that set out the timeline for payment and then don’t follow it. It’s bad business all around. I’m sure they pay some and hope that they continue to because everyone should get paid for the services that they have provided as promised by the Signing Service.
Thats Awesome! As they should!
Thank you for that information and I will send new invoices out to them with an email. I am curious why they would need the Notary to send an invoice to them when they assigned this on their platform and set the fee and payment timeline’s and methods? I work with about 10 other services on platforms and none of them ever have you invoice them because they already have the invoice as they are the ones who created everything to start, I even have been told don’t send us invoices because we set the services up to start by signing services. Now if I take a job that is not tracked or paid through a platform then I send invoices to them for payment. Just not something i’ve ever seen needed from platforms. Is this something this particular services has always required?
You are so very welcome - it took me a couple of times to learn from them. Yes - they do not return calls or answer emails -Separate your invoices and email to: aensaccounting@a360inc.com Once you submit the invoice it usually takes 2 weeks to receive payment - they will send you an email that payment was submitted. Hope all of this helps
2 Likes
And you aren’t here to perform favors!
I wanted to provide an update. I was paid in full for all signings completed. It was a 45 day turn around with the exception of one that was a 30 day payout. I was able to get setup correctly to collect payment. They do require you to setup ACH, I never received the invite for this and therefore wasn’t receiving the payments i was supposed to, They got it corrected for me after realizing this.
4 Likes
@yournotary2 Congratulations!
Also, 
Thank You for returning to your thread with the update & resolution status.
Thankful the insights were productive & helpful to your remuneration Collection efforts.