Hello,
Has anyone recently done any Loan Mods or any work for a360 or closeclear its all one in the same. I have done about 4 Loan Mods for them over 45 days ago now. I email them daily about payment they never answer any emails. Has anyone dealt with payment issues from them? I continue to get more offers from them but cant get a firm answer on previous work so wont take any future work till I do, just curious of others experiences though.
@yournotary2 Hmmm . . . 
It’s important for business owners to Search the Notary Cafe database for the immediately available information. I performed a cursory Search on your behalf and here are the results.
Unfortunately, this business entity has a longstanding history of very S-L-O-W or Non-Payment over a period of many years.
In addition, it requires manual intervention via email requests directly to the “Accounting Department” aensaccounting@ a360inc .com interfacing with “Robert Brinkley, Accounting” to receive payment.
It’s been a while since a360/CloseClear/ExpressNotary/etc. has proffered anything but very LOW Signing Order [SO] Fees.
As such, in my direct experience in 2025 & this year I’ve only accepted a few SOs from this business due to very low Fees.
I’ve worked with them over a period of multiple years and have usually received the remuneration within 30 calendar days.
IMPORTANT: Keep in mind you’ll need to . . .
VARIOUS NAMES THIS BUSINESS ENTITY HAS UTILIZED
Uncertain how current the following data is:
email for Express Notary Service => vendorrelations @expressnotary.comexpressnotary.comexpressnotary.comexpressnotary.com
Express Notary Service | 4063 Birch St, Ste 150, Newport Beach, CA 92660
888.282.9747 Technical Support/Login Assistance 866.208.6330
Fax 949-861-9760
websites => ExpressNotary .com AND SigningAgentSchool .com
Phone
(844) 933-0555
Corporate Headquarters
7702 Woodland Center Blvd., Suite 100
Tampa, FL 33614
@yournotary2 Need Invoice Collection guidance?
Review this Notary Cafe direct url to a post for time-proven, successful assistance.
I just this morning accepted the assignment from Close Clear/Express Notary. I went back through my records and I have worked with them before and they paid through a bank deposit. The problem I’m seeing is not having received the assignment per the Close Clear portal. I had to email to get contact information and ask for the assignment. They “emailed” with just a phone number. We will see…
From the original email I received, the lender is Wells Fargo. Don’t hesitate! Good luck!
a360 Always pays me, sooner or later, so it is always good to get a hefty check unexpectedly, pestering them daily is unprofessional, it shows your real character.
Professionalism. Is the better word. I’ve never found daily emails effective but there are very few jobs I take anymore that require chasing. I’ve weeded those folks out.
Did I see correctly. I counted 15 Executives, above. Does that impact how little the Notaries get paid?
If it were me, I wouldn’t sit still on this. Start by contacting whoever hired the signing service. On loan mods, that’s often the bank itself, and they may not want their vendor’s unpaid invoices becoming their problem.
If they say “we already paid a360/CloseClear, not our issue,” take it up a level to whoever regulates the bank. But practically, for a loan-mod-related complaint, the CFPB is usually the better route regardless of charter type. They take complaints tied to mortgage servicing and loan modification conduct, they’re set up for third-party/vendor complaints like this.
You can file at consumerfinance. gov / complaint (Cannot post links so remove spaces when typing in your browser.)
Have your invoice dates, amounts, and a record of the unanswered emails ready. That documentation is what makes a complaint like this actionable instead of just a story.
Someone in that chain owes you money for work completed. Find out who and make them deal with it. Who cares that the SS gets mad that you contacted their vendor.
Good to know, thanks for sharing. I have been getting offers but I counter all of the-just too low for me. Guess Im glad I dont get them, dont need another Prestige situation lol.
If you choose good companies to work in the first place, you won’t be chasing money.
My real character? I send emails after 45 days of non payment not prior to that. There is nothing unprofessional about following up on outstanding payments. Thank you for your opinion though!
They are the only one that hasn’t paid, I recently started seeing them offering work. I figured id give them a try and see what they were all about. Im fairly certain that people can’t figure out what companies to work for generally without someone having worked for them and finding out that they aren’t a good company to work for. Trust me I no longer do work for them. Id still like payment for the work done though. I work for lots of great companies and thought maybe they would be another.
Yep, and you’re preaching to the choir.
Yes I am but the choir don’t listen. That is the reason people get on hear a grip about not getting paid. Research, research these companies.
They will pay. I’ve done almost 40 signings with them, and they’ve always paid within 30-45 days. I’ve never had a delayed payment from them. Sorry you’re going through this. I’d definitely give them a call.
Thank you! I appreciate it. Good to hear they are reliable. I have never worked with them specifically before so I wasn’t sure.
@yournotary2 Please return to your thread to let us know if the insights provided were helpful to you in achieving receipt of remuneration for your professional services successfully provided. 
Thanks!
<<< I have done about 4 Loan Mods for them over 45 days ago now. I email them daily about payment they never answer any emails. Has anyone dealt with payment issues from them? I continue to get more offers from them but cant get a firm answer on previous work… >>>
Worth being a little careful with glowing “I’ve done dozens/hundreds with them, always paid on time” posts in threads full of slow/no-pay reports.
It’s also worth asking where someone posting a clean record is located. I’ve seen this exact split reported on other forums for years: a notary in a saturated city market gets offered $60 and gets ghosted on payment, while a notary who’s one of maybe four covering a rural or mountain territory gets offered $200 and paid on time by that same company — because that company doesn’t have the luxury of lowballing or stiffing the only notary willing to drive two hours on dirt roads, but has plenty of replacements lined up in a city with notaries on every corner. A good experience from a rural notary in that position doesn’t tell you much about what you’ll get in a saturated city market.
Not saying that’s definitely what’s going on here — just don’t let one clean report outweigh multiple independent, more detailed accounts of the opposite, including your own right now.
a360 pays regularly through direct deposit on your bank account, did you give them your correct bank information? so they can deposit your money timely! E-mailing them daily is a huge waste of time.
Absolutely Accurate