Just wondering if your signing company notifies you of any mistakes so you can correct them? Or do they take care of it and doc your pay? What is your experience?
I like to know if I made a mistake and where, so I am aware of what I did wrong.
I had superior notary services, just doc my pay without telling me why. I just think that is unprofessional and lazy. In the past, I have had the company get back with me if they needed changes and or something fixed. let me know how you have dealt with this.
When pay is reduced without an explanation I re-check the notary instructions. They will usually say what errors will reduce pay. Using a cardboard envelope instead of a polybag - some services dock ten dollars for that.
Superior is a good company, I’ve done many jobs for them. Have you called them to ask? It could even be an error on their part.
Not everyone notifies of errors. But notary instructions usually include details about what can reduce pay.
Depends on what the error is as to what can be corrected without a notary. I’d ask before assuming anything. JMO.
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It’s good to enlist the signer’s cooperation at the start of the signing to help you ensure the documents are properly signed and dated. If they sit there quietly while you try to explain each legal document, they lose their focus and forget your initial instructions, causing missed signatures and dates. Your client, the signing service, and their client, the Title Company, are depending on you to ship a complete error-free set of documents just like you promised when you accepted the assignment. Hiring companies either pay low and babysit you throughout the process or pay more and hope you do your job as agreed. There’s a saying in the Notary world that there are no DO-OVERS, but thankfully, you are carrying a clean set of documents that you can use to correct those mistakes before you adjourn the signing.
yes, I did ask and found out that I didn’t sign the very first page stating they signed all edocs but they signed it (title company) it didn’t need to be notarized. Then the signer started to write 12 for the month, instead made it an 11, and initialed it and they stated it needed to be crossed out and rewote for the date. The title company fixed all of it and then stated they will not pay exrta 65.00 and so superior notary just took there word and no one ever said anything to me untill I saw I was only getting paid 85.00. I just feel like they could of told me to fix it and I would have with no problem. I feel like they are not about team work. We all are in this to make money and to do the work. I am human and I try my best to not make mistakes and I am willing to go back and fix whatever needs to be fix. Where is the TEAM WORK!!!.
Date write overs must always be struck re- written and then initialed. That’s a basic correction requirement.
I recommend you adopt a triple check look at everything when you print it, check everything as it is signed and flip through it again before you leave the table.
Teamwork was when they corrected your errors. It’s not always how the signing service can make things easier on us. I am sorry if that’s harsh but it’s realistic.
I am sorry the experience was negative. But you have to toughen up a little you are one of many hundreds every day. Sometimes the closing agent at title is trying to hit a deadline and they have no time to reach you and wait for a correction. We are only one part of a transaction. It’s not going to be about us.
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@staceyward777 Upfront answer, yes most companies will notify us about signing orders errors. It’s very understandable to have concern and it’s essential that we all prioritize taking proactive steps to fully understand the specific policies of each signing company we work with. This means ensuring we meticulously review their guidelines and procedures from the very beginning, right when we initially sign up. Alternatively, it’s equally important to initiate open and direct conversations with the company to clearly address how different types of errors, whether they stem from actions or omissions by the signing agent, or if they are a direct result of any shortcomings or mistakes on the company’s part, can potentially influence or affect our earned compensation. By taking these proactive measures, we can better prepare ourselves and protect our financial interests. It’s much easier to address compensation concerns before hand, then afterwards due to a problem or misunderstanding. Personally, I have elected not to work with any company that has written conditions, such as monetary deductions due to errors or quality issues. In my work history, I have made mistakes and performed second trips to make corrections. In my point of view, second trips at my costs is enough penalty in itself, verus incurring an additional penalty on top of my out of pocket expense incurred for the second trip.
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I totally agree with you. Thank you for your advice and input.
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