Non Payment- Doc Pros

I don’t know what’s going on with Doc Pros Nationwide Signing. It’s been 2 months and I have not received payment. They owe me for 2 signings now. 1 is overdue at 2 months past signing date and the other is due at 31 days past signing date. I have reached out to the account manager for payment and nothing has been issued yet.Usually when a company is past due payment is issued immediately. Please use caution when accepting jobs from this company on any platform

Hi there Lisa, this is a professional, reliable company so if you literally just spoke with them today, you should give them an opportunity to make things right. The billing/payment should be done automatically once a signing is closed, so clearly something went wrong, but trust that they will indeed make it right for you. Wish you the best.

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No I did not just speak to them today. The ignoring and failure to pay is unacceptable

You didn’t just call and speak with them this morning? Deliberate failure to pay, yes, quite unacceptable. Accidentally missing a payment – not ideal, but it happens. We are all human.

I’ve called several times since last week!

If you work directly for this company please help me get paid, that would be excellent

I wish you good luck. I trust they are going to resolve this for you and get you paid.

No, I don’t work for them – I am a notary in Washington – but I saw they are in Murrieta, CA and full transparency I gave them a call to ask what their payment practice was when a signing is completed. I understand they are aware of your complaint and are working to resolve the issue and get you paid.

Hi Lisa,

Send an invoice to accounting@docpros.net. They have paid me late occasionally, but have always paid.

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definitely did that :slight_smile:

For a few bucks, you can send them a demand via certified (not registered) US Mail - RETURN RECEIPT REQUESTED. They have to sign for it so you know they got it and you have the evidence in the receipt. I’ll betcha you get paid within 3 days (your demand timeframe). I don’t believe they “just missed it” or “overlooked payment” as is so often the excuse. Accounts payable - that’s what THEY DO, for goodness sake.

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