What do companies expect you to know?

gloriannray · February 20, 2022, 6:34am

I am about to become a loan signing agent and I’m learning what certain documents are in a loan packaging. I have to say I’m very intimidated by all the details you have to memorize and be versed on all the different loans there are and each document in those loan packages. Is it really necessary to know all of them perfectly? When applying to companies do they drill you on which documents need to be in a certain package? In an interview what do they expect you to know?

VIPnotaryCO · February 20, 2022, 3:19pm

Oops, sorry Gloria, glad you didn’t see the deleted post! I saw the big green “G” at first glance I thought you were “GreenHunter”, another poster who just like to mess with us. But I think your post is genuine.

denise3 · February 21, 2022, 2:25am

Sadly, the problem is that there is “over training” out there, that’s being pushed for things nobody needs to know HOW to explain - meanwhile, there are things you just need to “know”.

Keep in mind your only TRUE job is to verify identity and to watch the clients sign, date and initial the paperwork. Nothing more, nothing less. It’s smart to have a “one liner” describing the document they are about to sign. Nothing more than that, really. I’ve had Escrow Officers I have met ask me to tell them a few ways I present a document and a few “what if your client asks you” questions.

Signing services don’t interview you (at least none that I have worked with).

VIPnotaryCO · February 21, 2022, 4:18am

Sample Forms

Your job is to witness, to verify and notarize. Unless you are an attorney, a lender/loan originator, or title co, it is unlawful for you to explain docs in detail.

You can say the verbiage of “Pledge of Ethical Practice” to them or let them read on their own at the beginning of your signing. I had it memorized so it’s very easy for me.

Pledge of Ethical Practice:

“I am not an attorney and therefore, by law, I cannot explain or interpret the contents of any document for you, instruct you on how to complete a document or direct you on the advisability of signing a particular document. By doing so I would be engaging in the unauthorized practice of law, and could face legal penalties that include the possibility of incarceration. Any important questions about your document should be addressed to the lender, title company or an attorney.”