I have responded to notifications that I am available for a signing. For the most part, companies let me know soon afterwards that I have been assigned. Recently, I noticed at least two companies are not timely in their response. Usually, the request is for the same day but the time of the signing has not been determined.
How long do you all wait for a response? Or is there a correct industry wait time? Something else can come up in the meantime.
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Far as I know, there is no āstandardā waitā¦as IC, itās your call. IMO, if they canāt get the order to you within 15 minutesā¦and another comes along thatās solidā¦well, as they do with us ābe quick or lose outā. Goose/gander thing.
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Thanks for your response.
Iām with Arichter on this one. If it is a text or email notification I respond to, I donāt even consider it on my schedule until I see a confirmation come in. If the confirmation comes in later and I received another bona fide appointment, I reply politely. āI am sorry, when I responded, I was available. Another job offer came in before I heard from you so I took that job.ā
I use a similar approach when I get a call and they have to ātry and get my fee approvedā If they ask me to hold the spot, I politely tell them I cannot hold a spot for a maybe, There are numerous companies that play that game, Asking you to hold a spot so they have a notary but keep calling to find a lower priced notary. My wife and I are both signing agents and they will frequently call her 15 minutes after asking me to hold the spot. So I know they continue looking for someone who will do the job cheaper.
over 7000+ closings, you learn the games they play.
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Thanks for the information, I am learning a lot from you all.
I appreciate the forum.
Frequently, while āwaiting for approval of my feeā, I will get another call from a different SS for the same signing and often get that same quoted fee approved immediately.
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I donāt block the time on my schedule until I have a confirmation. Lately, there have been way too many cancelled at the last minute that I need to take every job I can. I canāt hold space on a closing that might not get assigned to me.
I had a conformation date but not a confirmed time. This was suppose to be a same day transaction. The wait time was hours with no documents or a confirmed scheduled time. I finally got a response right before my closing business hours. The SS gave me instructions to set up the date and time with the signer which worked out fine in this case.
@mmeredith94 I suppose you mean by confirmation of the date and time?
Yes. I do not block off my calendar until I get an order via email. I have been burned too many times.
Thanks, this is good to know.
Two days is the extreme limit for me. Working days, of course. I donāt let it take any more time - itās distracting to keep it in my head. 
with &respect, Willi
work time
There is no way Iād keep a closing slot open for two days - when I did loan signings and got the call, I let them know Iād keep the slot open for 30 minutes - if no confirmation received within 30 minutes, then I felt free to fill the slot - Iād give them a call inquiring about it. It doesnāt take that long for them to get that info to you - any longer than that means theyāre just shopping around for someone cheaper and, to that, I say good luck, moving on.
JMO
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I donāt hold time in my calendar. If I get a request for a signing and I respond as available/interested/yes, that order needs to be confirmed before another offer comes through. If another other offer comes through with a confirmation before the first offer can get back to me with a confirmation, I inform them that that time on my calendar is no longer available, sorry. It just goes that way sometimes. But, I am also a fair play notary ā i.e., on occasion an offer will be confirmed when a higher paying offer follows shortly. I will not cancel the first offer just to get a few dollars more. In my playbook ā a deal is a deal! Iāll get the higher pay next time. Building strong relationships and a good reputation is important to me.
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