DOCS2GO: Slow Payer

[schompv]

Anyone ever work with Notary2Go?
I have been trying to get paid from them for 2 signings I did back in early December.
I have called left messages, emails, I have actually spoke to them and still waiting.
Anyone have other experience with them?

[Carmen_Lane]

@schompv

Notary2Go

Is this the one? https://www.notary2go.org/ Did they reply to your email invoice? Who did you speak with and what did they tell you?

[chandie.kent]

is this the one ? https://www.notarygo.com ? they are just a hosting platform you will need to contact the hiring party if this is the site

[Carmen_Lane]

Yes, good point. In this business, every single letter/number in a business name counts. I was going off her original question that said “Notary2Go” but you could be right. Waiting to see how Vania responds and what detailed information she can provide.

[johnsonps306]

Pretty sure notary2go is different. I have never worked with that entity. Their offers are low, and they never accept my counteroffer. Sounds like that’s okay.

[cNsa5]

@schompv Sorry to read about your NON-PAYMENT experience with that business entity.

Here are two threads that will be instrumental in best assisting you to collect your remuneration for your professional services successfully provided:

STEP-BY-STEP COLLECTION GUIDE: Demand Letter for non-payment? Have you ever? - #5 by rparker

THEFT OF SERVICES: Notaries Will Travel - #20 by susana

[schompv]

Sorry Everyone, I got the name wrong. The company name is DOCS2GO, NOT Notary2Go I apologize.

[Carmen_Lane]

OK that is GOOD TO KNOW!!! Thank you very much for correcting. Anyone reading this thread should be able to follow and understand.

p.s. to answer your question about DOCS2GO, a quick search of the Florida Secretary of State website shows they are indeed a registered company and has contact info for the owner

When you spoke with them, what did they say? When were they supposed to resolve the payment issue? How were they going to send payment?

I would resend DOCS2GO the invoice, and follow up with another phone call, and if invoice still remains unpaid, contact the title company and provide a copy of the outstanding invoice. (Make sure invoice has name of signing service with contact info, the order or loan number, last name of signer, and the date the signing took place). Stay calm and professional throughout your interactions. It is frustrating, but try to allow for some grace, as missing your payment may have been an inadvertent human error.

[cNsa5]

@schompv You’ll want to go back & Edit your original post in this thread (for clarification purposes); i.e., ADD IN the accurate business entity name.

Plus, you may want to reach out to the Notary Cafe administration team to ADD the correct business entity name (if you’re unable to Edit the thread title yourself).

=======

Here are several threads on that particular business entity (docs2go):

Docs2Go - Scam no payment

I completed 7 medical proof of service drops (same day) with an agreed payment. It’s been 60 days since I completed the assignment. I called multiple times and finally spoke with someone who said payment would be initiated same or next day. I even gave this company my banking info via ACH. They have yet to pay and now, no answer. I know Keith Steward is the owner, located in Orlando, FL. DO NOT TAKE ASSIGNMENTS FROM THIS COMPANY. DEADBEAT SCAMMERS.

Is Docs2Go Still in Business? How? Why?

They shouldn’t be! if they are. I did a BIG job for them. Yep. $40.00. Until That was end of May 2024. They told me they pay in 45 days. I thought that was a little long for $40. However it is not as long as never. I have called. Numerous times. Each time they told me it will be done by the end of business that day. Again $40. When I did the job they asked for a W9 and an ACH to direct deposit payment. They seem to get their jollies by non payment to those who have worked for them.

DOCS2GO and Summit Settlement Services

How do you get yourself removed from services that you do not want to continue to do business with. I get flooded with these two companies and the fees and request are absurd. I have tried to contact both and no luck.

Service Company - Docs2Go, LLC

Is anyone familiar with Docs2Go, LLC

Docs2go (company name)

Anyone ever worked with this company?

[johnsonps306]

Have never had a counter offer accepted.

[cNsa5]

@schompv Did you see this information regarding the available threads?

Hopefully, this data proves quite helpful to you in collection of your remuneration of the Fees for professional services successfully provided.

Slow Payer

@schompv You’ll want to go back & Edit your original post in this thread (for clarification purposes); i.e., ADD IN the accurate business entity name. Plus, you may want to reach out to the Notary Cafe administration team to ADD the correct business entity name (if you’re unable to Edit the thread title yourself). ======= Here are several threads on that particular business entity (docs2go):

[kendra]

I’ve done several closings for them & they always pay but it could be 60 days out but they do pay.

[vanessa.jackson007]

I have. I did two jobs for them on the same day in march, 2024. I got paid for one of them in January 2025.

I had taken to responding to all requests from them as “I’m sorry, my company policy is not to accept further jobs from companies who have not paid in more than 90s days past the date of service”

I sent my info on more than one occasion and I never got replies to my requests.

Since I got a payment after one of my “sorry, but…” replies, I thought I’d give it another go and did a job for them yesterday since I had to go that direction anyway. I did not care for how I was set up to do the job, and it set me up for mistakes. So It is my preference not to work for them again whether they pay me for this one or not.

[cNsa5]

@vanessa.jackson007

it set me up for mistakes.

@vanessa.jackson007 OUCH!

[schompv]

Sorry,
I cannot change the original thread. but I’m hoping that everyone sees that the name is DOCS2GO.

[Carmen_Lane]

Anyone reading this thread should be able to easily follow what happened. But it looks like the forum administrator adjusted the thread headline for you

[notaryjen81]

I did a signing 12/27/24 and sent invoices with no response. I called and spoke with Breanna she claimed there is no number for A/P but she would email them and they would respond, I then called the Title company and they emailed them and immediately they sent me by an check that same day. 2/13/25.

[Patricia]

I’ve done several jobs for them (document delivery), and I have been paid as agreed. However, I have just delivered a final notice to recover payments for 24 October 2024 and 11 November 2024. Keith answered my 2nd email saying that his company is going through issues with their customers not adhering to their payment schedules, which is causing a ripple effect. He said he intends to pay everyone by “exploring alternative financial solutions to ensure more timely payments to our vendors”.

I’ve been very patient, but it’s time to escalate. The company requesting service has been:
U.S. Legal Support
16825 North Chase Drive, Suite 800
Houston, TX 77060
(713) 653-7150, swproduction@uslegalsupport.com
The POC changes with each work order. If the deadline for payment passes, I will send an email to them for resolution, then I will file a report with the FL Division of Corporations, attorney general’s office, BBB, and anyone else I can think of.

[cNsa5]

@Patricia Sorry to read about your NON-PAYMENT experience with that business entity.

Here are two threads that will be instrumental in best assisting you to collect your remuneration for your professional services successfully provided:

STEP-BY-STEP COLLECTION GUIDE: Demand Letter for non-payment? Have you ever? - #5 by rparker

THEFT OF SERVICES: Notaries Will Travel - #20 by susana

[schompv]

I have been waiting on payment as well, they stopped answering my emails. I did 2 document delivery for them back in December 2024