@jennjoneis How did it go when you reached out once again? 
TO ALL NOTARY CAFE MEMBERS:
It appears the WORKAROUND of coding the Preferred Customer Account as a 3rd party shipper isn’t functioning accurately (reference the image below).
Even though definitively spacing orders over each quarter throughout the year - CONTINUE to note the displayed Error Code: ‘QUANTITY EXCEEDED‘ in RED (reference the image below).
As such, reached out on Tuesday evening to UPS via their online ‘email’ for Support under the Topic of “Sending a Package/General/Sender.“
Within a few hours (early Wednesday morning) I received a Reply from a UPS Representative:
“Dear UPS Preferred Customer,
Thank you for your request. To process the supplies, please provide the quantity of each item that you need. Please use the format below:
-
Item#:
-
Quantity:”
I provided the data requested for the Supplies Order & received this Reply from UPS:
“Accordingly, I have submitted your order as per your request. Please be advised that the supply will be shipped within 1 - 2 business days. Since we have submitted the order after 3:00 p.m., the standard delivery might take up to 6 business days.
For future reference, if you want to order supplies and you’ve reached your account limit, you may email us the item number and quantity, or you may call us at 1-800-377-4877 to process it immediately.
Warm Regards,
Aria M.
UPS Preferred Customer Associate”
For the Supplies Order placed on Wednesday, the shipment arrived yesterday (Friday) around Noon. 
PROMPT!
